How Internet Slangs Affect language - 889 Words

We decided to conduct a questionnaire for the use of Internet slangs within the age group ranging from 14 to 30, which most of the people within this age group is contacting with Internet slangs most frequently. For the questionnaire, we interviewed one hundred people and student in City University of Hong Kong, and half of interviewees are boys while the others are girls. The template of questionnaire is attached as appendix for reference, and the result and data collected are shown as below. It is expected that the use of Internet slangs among this age group is widely distributed, and most of them have used Internet slangs. More precisely, it is shown that female has a higher rate of using Internet slangs than male. It is predicted that girls would like to use more medium to express their feeling, such as LOL, OMG. It may also due to the demand of shortening the communication time or error on texting. The acknowledgement of some popular Internet slangs is expected to be recognized widely by them. However, some of those less frequently used or new Internet slangs may not be understood by some of them. It is expected that the understanding of Internet slangs will be increased with the development of Internet slangs or the popularity of that term. The result proved that texting is the most frequently used medium for Internet slangs, it is possible that the use of Internet slangs can facilitate the communication. The results also revealed that they seldom useShow MoreRelatedThe Study of Linguistics Essay1450 Words   |  6 Pagesof Linguistics Language changes with history and time. Our perception of words changes. Everything changes, from cooking with a fire to cooking with a microwave. Some examples of the ways language changes are through accents, books, slang, influential people, and historical events. Accents show development of culture over time, maybe through a historical event, such as a new country being found. The people living there might adopt the culture of the founders. Language also changes, fromRead MoreTeenagers and Technology Are Destroying Our Beautiful English Language?858 Words   |  4 PagesLanguages have been around for thousands of years,it is a unique system of communication that is verbal,symbolic,dually patterned and arbitrary to our use which isn’t invented nor handed down as a gift but the incredible ability to learn.Languages allow us to share ideas,knowledge and emotions to other individuals through the use of language.Without it,we would perhaps be not much better off than gorillas and monkeys who we shared a common ancestors.It is part of our essential human nature and itRead MoreThe Negative Effects Of The Internet911 Words   |  4 PagesThe world wide web otherwise called the internet came about in the 1960s and was primary used for resea rchers and academia. But since the 1990s, the internet has had that revolutionary effect on the culture and commerce in our society. This includes communication by email, instant messaging, internet phone calls. In addition, there is also the world wide web with discussion forums, social networking sites, and online shopping sites which several amount of people, despite their generation have utilizedRead MoreDialects, Idoims, Slang, and Pronuciation of the American Language1637 Words   |  7 Pages Dialects, Idioms, Slang and Pronunciation of the American Language There are hundreds of regional dialects within the same language. These dialects reflect the everyday experience of people living in different parts of the country and shape their cultural identity. Someone from Pittsburgh sounds very different than someone from Texas, and if they speak to each other, they will have a good guess as to where the other is from. The type of English spoken in the United States is commonlyRead MoreThe Impact Of Technology On Our Lives1333 Words   |  6 Pagesnetworking sites. Some days we communicate behind a screen more than we do face to face. With all the instant messaging and text messaging that takes place, we have forgotten the importance of face to face communication and instead have developed texting slang that often times carries over into professional settings, our face to face conversations, and even into our academic work. The advancements in technology over the years have allowed us to keep in touch with long lost family members and friends atRead MoreSlang And Its Effect On Everyday Life Essay1635 Words   |  7 PagesThe use of slang in my life today is very evident. My roommates and I always talk slang during the day and the night. I don’t use slang very much in text messages or emails partly because I don’t feel the need and I am normally emailing professors and staff members who expect me to respect them by writing with proper English. Most of the time my roommates and I use slang when we are just messing or playing around. Therefore, the use of slang in my classroom will be mainly for educational purposesRead MoreTexting And Its Effect On Society1148 Words   |  5 PagesThe English language has evolved even though it hasn’t been around for very long. One thing that the modern people benefits is technology, calling, Skyping, and texting. Texting is a huge influence on alm ost everyone. So is texting affecting the people and the way that English is evolving? Is it helping to evolve English? How many messages are sent or received each day? Around 80% of American adults have cell phones. About 70% of those American adults send or receive texts each day. â€Å"’The PewRead MoreMobile Phones And Its Impact On The Way1559 Words   |  7 PagesIn today’s world you cannot go anywhere without seeing at least one person attached to their cell phone texting. This day and age sending a text is the quickest and most efficient form of communication. The Berkman Center for Internet Society at Harvard University found that (78%) of teens now have a cell phone and almost half (47%) of those teens have smartphones. That translates into (37%) of all teens who have cellphones, up from just (23%) in 2011(Madden). Today, people tend to use theirRead MoreEssay on The Influence of IM on Society1059 Words   |  5 Pagesexplore how a term like cyberculture has became a phenomena, I must first explain what cyberculture is. According to wordreference.com, cyberculture is the culture that emerges from the use of computers for communication and entertainment and business. When asked to do this research on communication and the changes society has gone through as a result of something technological, the first thing I thought of was instant messaging. In an article, Internet jargon, acronyms enter English language, MichelleRead MoreThe Internet Benefits The Human Race993 Words   |  4 PagesThe internet is the one of the greatest things ever invented. The internet has unlimited amounts of information, no matter what topic, there is an answer for it. The internet benefits the human race because there is no limit to how much we can learn. It can also be used to help in our daily schedule. For instance, if someone is fixing their car and they don t know how to fix it, they can go on the internet and find out how to fix it. The internet has changed the way we view the world. It has changed

Cosmetics Depicting False Femininity in Vogue Essay

In today’s contemporary society, magazines, such as Vogue, depict women utilizing cosmetics to enhance their natural features in order to achieve the central goal of attractiveness. This idea of a consumerist society causes women to become objects of desire and victims of suppression, impacting their individual identities. The concept of consumerism allows Vogue to profit materially, targeting certain aspects of culture through three methodological tools of research, such as ethnography, textual, and political/economic analysis. Through the methodological tools of cultural research, I will analytically critique, how, through the use cosmetics in Vogue, the female gender is objectified and leads to profiting political, economic and social†¦show more content†¦Through these multiple interpretations of ideal femininity, different cultures portray the ideal woman in different ways. Vogue is just one of the many examples, illustrating the idea of femininity and how societa l structures enforce women to look and act in a certain way in order to be accepted in society; however, I believe women should be accepted as their natural self, reinforcing the concept that culture should be freely expressed. Connotations of the representation of cultural objects such as, the female gender as illustrated in Vogue, articulate the concept of the ideal femininity. Subsequently, leading people to formulate interpretations of gender roles into their everyday lives. It can be assumed that the articulation of women’s alluring biological features, which are depicted on Vogue covers, symbolize the power of enchantment a woman holds in a heterosexual society. Thus, the binary opposition negatively distorts the social identities which construct specification between both genders roles. This distortion causes heterosexuality to be the only norm accepted in society. As a result, homosexuality is portrayed to be a concept of gender roles that lies beyond the acceptance of society. One problem that is associated with binary opposition, is that women become envious of the flawless features of the ideal women. Whereas, men become victims of attractiveness, compelling themselves to set up expectatio ns for their ideal sex partners to have falseShow MoreRelatedManagement Course: Mba−10 General Management215330 Words   |  862 Pagesbe understood differently by different groups. In one sense, perhaps, this could be seen as a sort of falseness, but that may be too narrow a view. Nixon reflected on this aspect of de Gaulle’s leadership: â€Å"General de Gaulle was a facade, but not a false one. Behind it was a man of incandescent intellect and a phenomenal discipline. The facade was like the ornamentation on a great cathedral, rather than the flimsy pretense of a Hollywood prop with nothing behind it† (p. 60). Source: R. Nixon, Leaders

Technology 1450-1750 - 882 Words

Technological advances during the period 1450-1750, or the Renaissance Era, were major influences to the way of life seen today. The ships, tools for traveling, especially the ones made Portugal and Spain all Impact society today, allowing for the age of exploration to emerge. All these tools proved prosperous but known more important than the printing-press independently developed in Germany by Johannes Gutenberg. Germany before this time was divided, in other words not a country yet, but divided into a city-state format, different provinces ruled by a king under an interregnum. Also, before this era Germany was still under the Holy Roman Empire, in other words Catholic in their Religion. The impact that this new technology produced in†¦show more content†¦And papermaking people also thrived due to the high demand of books. Europe was once again flourishing thanks to this new invention. Although, most of the world changed in many aspects, Germany continued the same in many ways. As been mentioned the printing press invented by a German had great changes, on Europe and the rest of the world, Germany did not change much. Germany still continued to be decentralized. Germany was divided into a collection of city-states,Show MoreRelatedIslam and Continuities1628 Words   |  7 Pagescivilizations; include their contacts, including religious, with adjacent regions. †¢Ã‚  Ã‚  Ã‚   Discuss the changes and continuities in the Silk Road trading network from 600 BCE – 1450 †¢Ã‚  Ã‚  Ã‚   Discuss the changes and continuities that occurred in the roles and functions of cities in major societies from the Neolithic Revolution to 1450. †¢Ã‚  Ã‚  Ã‚   Trace and analyze the changes and continuities in global demographics from 8000 BCE through 1900 CE.   Be sure to address what global processes affected it throughoutRead MoreCCOT And CC Essay1549 Words   |  7 Pagese. – 1450 c.e. Europe Compare and contrast the classical civilizations of Greece and Rome in terms of oen of the following characteristics Political developments Social and gender structures Art, science and technology Analyze the changes and continuities in European involvement in international trade from 2000 b.c. to 600 c.e. OR from 600 c.e. – 1500 c.e. Unit 3 Africa Compare and contrast the political and economic characteristics of West and East African states from 600 to 1450. EvaluateRead MoreKey Concept 4.1 Globalizing Networks Of Communication And Exchange1703 Words   |  7 Pagesships were derived from Chinese junks and developed in Western Europe, as well as, guns. The compass originated from ancient China and the astrolabe was developed in Northern Africa. 4.1.III What were the major notable transoceanic voyages between 1450-1750 CE? Christopher Columbus reaching the New World in 1492. Vasco de Gama sailing around the Cape of Good Hope, and reaching India. 4.1.III.A Where did Zheng He and the Chinese Treasure Fleets travel? Zheng He and the Chinese Treasure Fleets traveledRead MoreWorld History Final Exam 20131485 Words   |  6 Pagesclaim that the late 1400s mark the beginning of a new period in world history? Age of Exploration – – America incorporated into Global Trade Network 9. What is an economic similarity among European colonial empires in the Americas in the period 1450–1750? African slaves, forced labor American Indians 10. What European development is most closely associated with the revolution in Haiti? The French Revolution 11. Define Social Darwinism- fight White Europeans superior – Japanese yellow peopleRead MoreHistory Essay3334 Words   |  14 PagesChange-Over-Time Essay Question Describe and explain continuities and changes in religious beliefs and practices in ONE of the following regions from 1450 to the present. †¢ Sub-Saharan Africa †¢ Latin America/Caribbean Revised Question Analyze continuities and changes in cultural beliefs and practices in ONE of the following regions from 1450 to the present. †¢ Sub-Saharan Africa †¢ Latin America/Caribbean Rationale for Revision: By broadening the scope of the original question from â€Å"religiousRead MoreKey Concepts 4.1 Globalizing Networks For Communication And Exchange3654 Words   |  15 Pageslarge ships were created and the compass as well. Maps became prominent in Portugal, and then all of these developments were worked on even more in Europe and made more proficient over time. 4.1.111 The major transoceanic European travels between 1450-1750 were Columbus’ journey to the Americas, Vasco De Gama’s Journey around Africa and to the Indian Peninsula, and also Zheng He’s expeditions throughout the Indian Ocean as well from China. 4.1.111 A Zheng He and the Chinese Treasure Fleets traveledRead MoreWhat Was The Political Structure Of The Mayans From 600 Ce?1568 Words   |  7 Pagesfilled their bureaucracy by means of merit examinations. (Think specific dynasties in China) The civil service examination was used extensively in the Tang Dynasty in China. What was a common feature of most Asian and European philosophies from 1000 to 1450 CE. Most Asian and European philosophies had close ties with religion. Compare and contrast Hinduism and Buddhism. Buddhism is a set of religious beliefs just as Hinduism, but Buddhists don’t believe in a god that created everything, instead theyRead MoreJust Whatever1974 Words   |  8 PagesGreeks in the Ottoman Empire during the Greek movement for independence in the eighteenth and early nineteenth centuries. Free Response A. Analyze how and why western European attitudes toward children and child-rearing changed in the period from 1750-1900. B. Describe and analyze how overseas expansion by European states affected global trade and international relations from 1600 to 1715. C. Discuss the political and social consequences of the Protestant Reformation in the first half of the sixteenthRead MoreAge of Enlightenment and Century5169 Words   |  21 PagesFrance Catherine the Great of Russia Frederick II of Prussia 13. ’05 Using examples from at least two different states, analyze the key features of the â€Å"new monarchies† and the factors responsible for their rise in the period 1450 to 1550. ’03 To what extent in what ways did women participate in the Renaissance? REFORMATION 1. 79: Picture of Two Chalices. The chalice shown above on the left was used by a 16thc. Roman Catholic priest in the celebrationRead MoreSwot Analysis Of Hilton1299 Words   |  6 Pagesmore attractive towards their services. Hilton provides a well educated and experienced staff which provides best out of best services to their customers. Technology: There is always a danger in companies aimlessly adopting the next big thing in technology, but Hilton doesn’t employee just for the sake of it. Hilton implement technology by satisfying three questions. Firstly, will it make the guests experienced simpler and more enjoyable? Secondly, Will it help the hotel or Hilton team members

Gender Segregation And The Glass Ceiling - 1790 Words

The terminology of ‘the glass ceiling’ defines a variety of barriers that prevent qualified individuals from advancing higher in their organization and the phrase glass ceiling is used most often in regards to women in the workforce (Adair, 2009). In addition, the glass ceiling was a term coined by an American newspaper, the Wall Street Journal, a couple of decades ago to describe the barriers that prevent women from reaching the top ladder in both economic and political fields (Williams, 2006). Although it is true that many women have finally become managers after fifty years in the job market (Driscoll Goldberg, 1993), few have made it to the very top (Adair, 2009) in recent years. In this paper, it would like to examine the gender issues in employment and management and analyze equal opportunities policies and strategies for managing diversity and work life balance. First of all, the paper would like to examine the issues relating to women at work in terms of vertical and horizontal gender segregation, and investigate theory to understand why and how subordination of women exists in the workplace. Secondly, how individual women have progressed in organizations and how they have broken through the glass ceiling will be looked. At this stage, some successful women managers and entrepreneurs will be introduced. Finally, the policies and strategies that governments and employers can adopt to address workplace discrimination including equal opportunities policies,Show MoreRelatedThe Gender Differences Of The United States Work Force1721 Words   |  7 PagesNona Mitoyan Professor Darin English 101 November 30, 2014 Sex Segregation in the U.S. Work Force This research paper focuses on the gender differences that take part in the U.S. workforce. It discusses the manner in which men and women are subtly segregated. We refuse to believe that discrimination as such continues to exist in the 21st century, yet it’s the ugly truth. A gender gap is created due to differences in authority, pay, and promotion. Research shows us that economic variations exist andRead MoreGetting More Equality For Working Women985 Words   |  4 Pagesoutside; however, women are still subjected to an unequal treatment of men. Though our labor law is claiming to protect all workers, women are still under the bus. Despite some progress in work areas, women still experience â€Å"a glass ceiling† and sexual harassment due to gender inequality. Therefore, it is imperative to set up more workshops to support women to get more equality at work. From the 1960 Women s liberation movement, women get more respect and freedom in society. The world of AmericanRead MoreGender Inequality in Workforce904 Words   |  4 Pagesin the Australian gender order (ibid.). Even though men are the dominant gender in the workforce, due to globalization, women gained more opportunity to have jobs in the workforce (Jones 1983). In addition, there are increasing number of women in Australian workforce after World War 2 (Broomhill and Sharp 2005). But still gender inequality has been ongoing debate in the workforce for many years (Lannin 2009). Many people argue that there are inequality in earnings and glass ceiling (ibid.). ThereforeRead MoreGender Inequality Within The Workplace1379 Words   |  6 Pages  Gender inequality refers to unequal treatment or perceptions of individuals based on their gender. It arises from differences in socially constructed gender roles as well as biologically through chromosomes, brain structure, and hormonal d ifferences. There is a natural difference also in the relative physical strengths of the sexes. In the workplace Income disparities linked to job stratification Wage discrimination exists when workers are equally qualified and perform the same work butRead MoreHuman Capital Theories Consult With The Education Information Training1579 Words   |  7 Pagesoccupational segregation wherein corporations of humans are allotted across occupations in keeping with ascribed traits in this example gender. Occupational gender segregation can be understood to contain two additives or dimensions horizontal segregation and vertical segregation. With horizontal segregation occupational intercourse segregation happens as males and females are notion to own exceptional bodily emotional and intellectual abilities. These unique abilties make the genders vary insideRead MoreThe Glass Ceiling : A Human Capitalist Perspective1687 Words   |  7 PagesThe Glass Ceiling: A Human Capitalist Perspective The glass ceiling is an invisible barrier preventing women and minorities from advancing into upper management (Bell 67). Despite extensive legislation and the widespread implementation of equal opportunity policies, there is still widespread structural inequality and job segregation in organizations throughout the United States. The level of the `glass ceiling varies among organizations and is reflected in different employment patterns, hiringRead MoreThe Glass Ceiling: A Human Capitalist Perspective Essay1435 Words   |  6 Pages The glass ceiling is an invisible barrier preventing women and minorities from advancing into upper management (Bell 67). Despite extensive legislation and the widespread implementation of equal opportunity policies, there is still widespread structural inequality and job segregation in organizations throughout the United States. The level of the `glass ceiling varies among organizations and is reflected in different employment patterns, hiring pract ices, and promotion plans (Adler 451). TheRead MoreCritical Analysis On Gender Stereotypes1072 Words   |  5 Pages Critical Analysis on Gender Stereotypes in the Workforce Yesenia Bachez California State University, Los Angeles Critical Analysis on Gender Stereotypes in the Workforce Despite various changes in the workforce, it is apparent that gender stereotypes are not extinct and are still very powerful generalizations. Through this reflection paper I hope to successfully analyze gender stereotypes and the impact they have on the workforce. Gender stereotypes influence our judgment andRead MoreDiscrimination And Sexual Harassment And Affirmative Action1594 Words   |  7 Pagesdetermination to adjust practices that still hinder minorities, which is also unfair discrimination. Therefore, situations may occur where a company has to no choice except to force one inequality to allow another to benefit. In addition to race inequality, gender inequality is also common in the United States as well as other nations. Sex discrimination has been prohibited by law since the Title VII of the Civil Rights Act of 1964, but remains an ongoing problem for working women. The article states, â€Å" NonethelessRead MoreEssay on Gender Inequality in the Workplace1247 Words   |  5 Pageswithin every historical family. Gender inequality in the workplace is becoming less common; yet, gender is a factor that affects men and women. Especially women have been subjected to a historical discrimination that has influenced society to decide which job is more suitable for women than men. However women have confronted and tried to break down the barriers that impede them from doing the same work as men. Many countries have employed rules that favor gender equality, and they have thrived monumentally;

Controversial Pornography Essay Example For Students

Controversial Pornography Essay Show a number of different people a simple piece of paper consisting of nothing more than a red blotch of paint and ask them what they see. The responses will vary from objects such as a cherry, to more simply, just plain red paint. This is an indication of the individuality, or sum of qualities that characterize and distinguish an individual from all others, instilled in every human being. Just as facial features and hair color differ among individuals, similar distinctiveness is found among personalities and opinions. Because of prominent variance in belief among many individuals, a number of topics and issues have become controversial in society today. Similar to the varied responses to the red splotch of paint, photographs, video tapes and paintings portraying nudity and sexual content receive a number of clashing opinions. There are artists who paint and photograph nudity and pornography who find the human body and sex portrayed in many forms to be beautiful. However, there are also many extremely conservative individuals who take offense to such artwork and find its contents appalling. And those who enjoy the nudity and sexual content exhibited in pornographic materials should marvel and delight in its details. Those who do not should simply look away. In the words of Justice William O. Douglas, no one is compelled to look (Brownmiller 663). There is no concrete manner to define materials that are obscene or offensive because various images come to mind among individuals when words similar to these are used to describe pornography. To classify a distasteful picture from a beautiful one comes down to a matter of opinion and taste. In previous instances, such as the Miller Case of 1973, the Court attempted to define which materials could be judged as lewd or indecent: The materials are obscene if they depict patently offensive, hard-core sexual conduct; lack serious scientific, literary, artistic, or political value; and appeal to the prurient interests of an average personas measured by contemporary community standards (Brownmiller 662). In accordance with the opinions of Susan Brownmiller in her essay, Lets Put Pornography Back in the Closet, most would agree that description such as patently offensive, prurient interest, and hard-core are indeed words to conjure with (662). Elimination of pornography is not the key to social equality, partly since no one can define what porn is and because censorship is never a simple matter. First, the offense must be described. And how does one define something so infinitely variable, so deeply personal, so uniquely individualized as the image, the word, and the fantasy that cause sexual arousal (Strossen 4)? Pornography cannot be recognized as easily as the Court involved with the Miller Case implied. Contemporary community standards do not exist in that individuals and families alike have strongly different ideals and ethics on issues such as sexual content, nudity and pornography. While some parents allow their children to view rated R movies containing sexual content and nudi ty, others restrict their children from attending sexual education classes in high school. Finding a median between two strongly differing standards similar to these would be rare. Thus, to accept or reject, like or dislike pornography is a personal opinion that is often too divided to differentiate. Besides the difficulties of definition, there are varying degrees of intensity in the porn images themselves. One of the more prominent arguments against pornography is that it represents the hatred of women, that pornographys intent is to humiliate, degrade and dehumanize the female body for the purpose of erotic stimulation and pleasure (Brownmiller 663). Although in some instances women are portrayed as being stripped, bound, raped and tortured in pornographic scenes, not all pornography is this explicit and violent. In any case, the intent of such scenes is not to degrade and dehumanize the entire female gender but to simply satisfy those individuals who enjoy poses and pictures con taining such violent erotic content. Brownmiller argues that these images of violent pornography have everything to do with the creation of a cultural climate in which a rapist feels he is merely giving in to normal urge and a woman is encouraged to believe that sexual masochism is healthy, liberated fun (663). Women such as Brownmiller who

Employability and personal skills free essay sample

Describe the main employability, personal and communication skills required when applying for a job role of Customer Service Advisor at Morrison’s. EMPLOYABILITY SKILLS OR TRANSFERABLE SKILLS refer to the ability to obtain employment, stay in employment and be able to make informed choices as you progress through your career. Recruiters assess your employability skills by looking for evidence of skills during the selection process. Experience in the job: They have a better advantage if they already have experience on the job as training will not be needed and they have the knowledge needed to complete the job. For example if applying for the role of Customer Service Advisor, experience is preferred in order to know what the general overview of the job is. Research into the job: Researching into the job before going for an interview, will give information about the company and show how prepared the candidate is. Example: when applying for the role of Customer Service Advisor, reading the tasks needed to complete the job and be able to learn them would be a big advantage. We will write a custom essay sample on Employability and personal skills or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Knowledge of products and service: when you have studied the company and its products and service, you will have the skills capable of working in the company. Example, when applying for role of Customer Service Advisor, knowing the company’s background is good as you get to know what their standards are. Suitable qualification: this is having the qualifications required to perform a job. Example, when applying the job role of Customer Service Advisor, you will need good English and IT skills. Flexibility: if candidates are flexible, it will show their willingness to help improve the company and complete their job role. Example if applying for the role of Customer Service Advisor, you should be able to show that you can work around the company’s needs. Personal skills required for the role of Customer Advisor at Morrison: Completing Targets on time: being able to complete targets and goals, will mean that the company will be on time in its operations. Example, when applying for a job as a Customer Service Advisor, targets are important to make sure deadlines are met when completing tasks. Hardworking: the candidate should be hardworking and willing to put in the right outcome that the job requires. Example, when applying for a job as a Customer Service Advisor, you will need to be able to keep up with the job given to you. Team Work: a candidate should make sure they can work with their colleagues in a happy environment and be able to complete tasks with them. Example, when applying for the role of Customer Service Liaison and Support Representative, you should show that you can take instructions from your employees and be able to work with colleagues in a harmonious environment. Interpersonal Skills: a candidate should be able to show that they can work with different customers in an appropriate way. Example, when applying for the job role of Customer Service Liaison and Support Representative, interpersonal skills will be very important as you will be dealing with a lot of people whilst working at Morrison. COMMUNICATION SKILLS: when applying to be a Customer Service Liaison and Support Representative, good communication skills is very essential, in order to be able to relate to other people and to act upon key information or instructions. These include: answering the telephone and be able to speak clearly and concisely to potential customers or partners in the business, being able to listen to and relate to other people. You have to speak clearly and confidently, so that the employers will know they are dealing with a confident person. It is important to be able to negotiate, as you will be able to put your points across and be able to get the best possible deals. To be able to handle conflicts in an appropriate manner and to make sure the situation is controlled.